Yes, we do not charge shipping fees for any of our orders.

All orders are shipped within 8-10 business days, regardless of the destination.

Yes, we offer international shipping, and all shipments arrive within 8-10 business days.

We accept all major credit cards, PayPal, and other secure payment methods shown during checkout.

Once an order is placed, it is processed quickly to ensure prompt delivery. Contact us at support@loomella.co.uk as soon as possible if you need to make changes, and we’ll do our best to help.

Orders can only be canceled if they have not yet been processed. Please contact us as soon as possible at support@loomella.co.uk for assistance.

We have a 30-day return policy. Items must be returned in their original condition, unworn, and with tags attached. Please contact support@loomella.co.uk for more details.

Unfortunately, we do not accept returns on sale items. Please review our return policy for more details.

If you receive a defective or damaged item, please contact support@loomella.co.uk immediately with your order details and photos of the item.

Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your shipment.

If your order hasn’t arrived within 7 days, please check the tracking information provided or contact our support team for assistance.

If your order hasn’t been processed yet, you may be able to change the delivery address. Contact support@loomella.co.uk as soon as possible to request a change.

We currently do not offer gift cards, but we have various discounts available. Check our promotions section for the latest offers.

You can apply a discount code at checkout by entering it in the “Discount Code” field and clicking “Apply.”

Yes, you can subscribe to our newsletter at the bottom of our homepage to receive the latest updates and exclusive promotions.